Neurogain.us™ Shoulder Support Brace

Please refer to our size chart for accurate measurements. Measure around the fullest part of your ankle for the best fit.

Order Processing Time

All orders are processed within 24–48 business hours.

Estimated Delivery Time

Once shipped, delivery typically takes 3–6 business days, depending on your location.

Shipping Origin

We ship orders from our India warehouse whenever stock is available. In the event that an item is temporarily out of stock in the India, your order will be dispatched from one of our international fulfillment centers located in south Asia, depending on which location is closest to your delivery address. This helps ensure the fastest and most reliable delivery possible.

At this time, we do not ship to the feu hard to reach destinations:

Orders placed with shipping addresses in these locations or regions will be automatically canceled and fully refunded.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment at every stage of delivery.

If you have any questions regarding shipping or delivery, our support team is always happy to help.

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

Rest assured, you are welcome to use our product. However, for a refund, please ensure the item remains undamaged and is returned in its original packaging.

To initiate a return, please visit our Return Portal, enter your Order Number, and print the prepaid shipping label or info@neurogain.us

Our product comes with a 2 years warranty, ensuring comprehensive coverage for any potential damages during this timeframe. In the event of damage, a replacement will be provided free of charge, maintaining our commitment to quality and customer satisfaction.


To start a replacement, you can contact us at info@neurogain.us